Terms & Conditions

Last updated: on publication. Please review these terms and adjust them to your business before relying on them.

Ordering

When you place an order with Wildflower you are making an offer to purchase. We confirm orders by email. Prices are shown in US dollars and may change without notice, though changes never affect orders already confirmed.

Substitutions

Flowers are seasonal and natural. If a specific stem or container is unavailable, we may substitute an item of equal or greater value in a similar style and color, keeping the overall look and feel of the arrangement.

Delivery

We deliver across Greater Boston and surrounding areas. Delivery fees are calculated by destination ZIP code and shown at checkout. We are not responsible for delays caused by incorrect addresses, no one being available to receive the flowers, or events outside our control.

Freshness guarantee

We stand behind our flowers. If your arrangement wilts earlier than it should, contact us within three days with a photo and we will arrange a replacement or credit.

Cancellations & refunds

Because arrangements are made fresh to order, we ask for changes or cancellations at least 24 hours before the delivery date. Once an order has been prepared or dispatched it can no longer be cancelled. Refunds are handled case by case.

Contact

Questions about these terms? Email hello@wildflower.boston.